Dr. Lilian Balatsou

Dr. Lilian Balatsou is a Data & AI Manager at Accenture’s Data & AI Global Center of Excellence, based in Athens, Greece. She has a strong track record in driving AI innovation, enterprise-wide digital transformation, and strategic AI adoption across diverse industries including telecommunications, financial services, and energy. Lilian leads high-impact AI teams and projects and has held both technical and operational roles-developing enterprise-level AI products and delivering AI-driven solutions that enhance customer experience, boost operational efficiency, and create long-term business value. She specializes in Generative AI, Agentic AI, and Conversational AI technologies, blending them with Responsible AI principles to deliver impactful, human-centered solutions. Lilian holds a PhD in Cognitive Neuroscience and is deeply committed to ethical AI, diversity in technology, and AI mentorship. She actively collaborates with organizations and campaigns that promote inclusive innovation and has received multiple awards for her contributions to the field.